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INTERACSTUDIO
This document sets forth the Terms and Conditions under which Interacstudio provides its professional services, as well as the conditions for using the website www.interacstudio.com (or the corresponding domain). By accessing, browsing, or contracting any of our services, the user or client acknowledges having read, understood, and fully accepted these terms.
I. TERMS AND CONDITIONS OF SERVICE
1. Acceptance of the service
By contracting any service offered by Interacstudio, the client expressly accepts these Terms and Conditions. These terms apply to all clients without exception.
2. Scope of service
The scope of the project shall be strictly limited to what is described in the commercial proposal accepted by the client. Any functionality, adjustment, or requirement not originally included will be considered an additional service and may result in extra costs and extended timelines.
3. Content delivery and project validity
The client is solely responsible for providing all content required for the development of the website or digital project, including but not limited to: texts, images, logos, product information, pricing, descriptions, legal policies, and any other necessary materials.
The project shall not be considered officially started until the client has delivered all requested content. From that moment, the agreed execution timeline will begin.
If, after four (4) calendar weeks from the payment of the initial deposit, the client has not provided the required content, the project will be deemed closed and administratively terminated, with no obligation on Interacstudio’s part to refund any amounts paid.
Should the client wish to resume or reactivate the project at a later date, an additional payment equivalent to 25% of the total project value will be required, covering rescheduling, reactivation, and reassignment of resources.
4. Payments and financial conditions
- A minimum 50% deposit of the total project value is required to initiate any project.
- The remaining balance must be paid as agreed in the commercial proposal.
- No final deliverables will be released until full payment has been received.
- All payments made are non-refundable, unless expressly agreed otherwise in writing.
5. Delivery timelines
Estimated delivery timelines depend directly on:
- Timely delivery of content by the client.
- Project complexity.
- Requests for additional changes.
Delays in content delivery by the client will automatically extend project timelines without penalty to Interacstudio.
6. Changes and revisions
Only the revisions explicitly stated in the commercial proposal are included. Additional changes, redesigns, new sections, or substantial modifications will be quoted separately.
7. Client responsibilities
The client is responsible for:
- The accuracy and legality of all content provided.
- Holding the necessary rights to use images, texts, and trademarks.
- Reviewing and approving deliverables within the agreed timeframes.
Interacstudio shall not be liable for any legal claims arising from content supplied by the client.
8. Service suspension
Interacstudio reserves the right to suspend any project or service in the event of:
- Non-payment.
- Prolonged lack of communication.
- Breach of these Terms and Conditions.
9. Intellectual property
Until full payment has been received, all work produced shall remain the property of Interacstudio. Upon final payment, usage rights to the completed project will be transferred to the client, unless otherwise stated in writing.
10. Limitation of liability
Interacstudio does not guarantee commercial results, sales, traffic, or specific rankings. Website performance depends on multiple external factors such as market conditions, product quality, business strategy, and platform usage by the client.
11. Modifications
Interacstudio reserves the right to modify these Terms and Conditions at any time. Updated versions will be published on the website and will become effective upon publication.
12. Governing law
These Terms and Conditions shall be governed by the laws of the Republic of Colombia. Any dispute shall be resolved in accordance with applicable Colombian law.
II. TERMS AND CONDITIONS OF WEBSITE USE
13. Website use
The purpose of the Interacstudio website is to provide information about our services and to allow users to submit contact requests, quotation inquiries, or commercial proposals.
Users agree to use the website lawfully, responsibly, and in accordance with applicable laws and public order.
14. Forms and submission of information
By submitting any form on the website, the user confirms that all information provided is true, accurate, and up to date.
Interacstudio will use the submitted information exclusively to:
- Contact the user.
- Prepare commercial proposals.
- Follow up on service or information requests.
Submitting a form does not create a contractual relationship and does not obligate Interacstudio to provide a service, issue a proposal, or accept a project.
15. Personal data protection
Personal data collected through the website will be processed in accordance with applicable Colombian data protection laws. The user expressly authorizes Interacstudio to store and process their information for commercial and administrative purposes.
Interacstudio will not sell, transfer, or share personal data with unauthorized third parties.
16. Responsibility for submitted information
Interacstudio shall not be responsible for:
- Incorrect or incomplete information submitted by the user.
- Errors resulting from improperly supplied data.
- Expectations assumed by the user without an approved formal proposal.
17. Website availability
Interacstudio does not guarantee uninterrupted availability of the website and shall not be liable for temporary outages, technical failures, or service interruptions.
Interacstudio
Web Development · E-commerce · Automation · Artificial Intelligence