PRIVACY POLICY

1. Introduction
This Privacy Policy describes how Interacstudio collects, uses, and protects users’ information in compliance with Colombian law (Law 1581 of 2012 and Decree 1377 of 2013) and international regulations such as the GDPR and CCPA.

2. Information Collected
We collect the following personal data through our proposal request form:

• Full name
• Email address
• Phone number
• Project or requested service details

3. Purpose of Data Processing
We use personal data to:

• Process service requests and provide personalized assistance.
• Contact users to provide information about our services.
• Improve user experience on the website.

4. Use of Cookies
Our website uses cookies to enhance user experience and optimize website performance. Cookies are small text files stored on the user’s device that allow preferences to be remembered and facilitate navigation.

• Essential Cookies: Necessary for the basic functionality of the website.
• Analytical Cookies: Collect anonymous data on website usage to improve functionality.
• Third-Party Cookies: Used by external providers, such as Google Analytics, to analyze visits.

Users can manage cookie settings through their browser configuration. Disabling cookies may affect certain website functionalities.

5. Data Sharing
We do not sell, rent, or share personal information with third parties, except in the following cases:

• Legal obligations or requests from competent authorities.
• Technology service providers supporting our operations.

6. User Rights
Users may exercise their rights of access, rectification, deletion, and objection by submitting a request to [email protected].

7. Data Security
We implement appropriate security measures to protect personal information from unauthorized access.

8. International Data Transfers
If we store or process data outside of Colombia, we ensure compliance with international data protection regulations.

9. Policy Modifications
We reserve the right to modify this Policy at any time. Changes will be notified on our website.

10. Contact
If you have any questions about this Privacy Policy, you may contact us at [email protected].
Si tiene preguntas sobre esta Política de Privacidad, puede contactarnos en [email protected].

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